Refund Policy

At Speed Link Consultant, customer satisfaction is our top priority. As a trusted distributor of third-party services, our refund policies follow the terms of the respective service providers we represent.

General Refund Policy

Refunds may be issued under the following circumstances:

Cancellation Before Installation: If a service is cancelled prior to installation, a full refund of any upfront payment may be issued.
Service Issues: Verified issues with installation or activation caused directly by Speed Link Consultant may be eligible for correction or a refund.
Non-Refundable Items: Administrative fees such as installation, activation, or processing charges are non-refundable.

Refund Request Process

Submit a Request: Contact our support team within 14 days of the service issue.
Provide Documentation: We may require details or proof of the issue for verification.
Processing Timeline: Approved refunds are processed within 7–14 business days, depending on your bank or payment method.

For all refund-related queries, please reach out via our Contact Form.